Good afternoon. I was just sent the following information. Aetna is working on an FAQ I will share as soon as it becomes available. Thank you.
If pulled/ quarantined by a provider or public health official a copy of the quarantine instructions will be acceptable as proof.
Based on the CARES Act if a person is quarantined for Covid-19 by their employer an affidavit advising they were pulled from service (either the employer or the employee can complete the form).
Under the CARES Act the initial waiting period is being waived therefore the RRB will be paying claims the on 5th day (since rest days are not payable). This does not change for SSB, the 4 day waiting period still applies.
Since we are supplementary to the RRB, SSB will pay claims once we receive confirmation of payment from RRB.